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Toshiba IP Edge

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Empire Communications, Toshiba Business Telephone Solutions include Toshiba Strata CTX Office Phone Systems and Toshiba Stratagy Voice Mail Systems.
"Serving the Businesses of Napa Valley, Santa Rosa, Sonoma County & North San Francisco Bay, California ~ Since 1979"

IP Office Phone Systems | PBX Telephone Systems | Voice & Data Cabling | Voice Mail Systems | VoIP


Toshiba VIPedge Business Telephone Systems in Santa Rosa, California offered by:

Empire Communications, Inc.
5140 Johnson St
Windsor, CA 95492

Toshiba’s Power of Choice

We are at the forefront–delivering flexibility and investment protection with a proven range of cloud unified communication services, hybrid cloud and on-premise business telephony solutions.

Based on a common software stream, you use the same phones and endpoints, the same feature-rich functionality and the same administration software regardless if your Toshiba system is on-site or in the cloud. It’s The Power of Choice. Your choice.

IP Telephone Systems for Santa Rosa

On-Site IP Business Telephone Systems

  • Toshiba’s IP business telephone systems provide sophisticated communication features for businesses of all sizes.
  • Toshiba IPedge® systems are software-centric unified communications platforms designed for organizations who want to run on an all IP network infrastructure to realize the benefits of managing a single network.
  • Toshiba Strata® CIX™ systems provide united solutions for organizations who want a mix of IP, digital, and analog endpoint devices along with IP telephony and unified communications applications.

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Cloud Telephone Systems for Santa Rosa

Cloud-Based Telephone Solution

Toshiba’s VIPedge provides a cloud service alternative to buying a telephone system.

  • Customers pay a monthly service fee, based upon size and usage
  • Provides similar feature-rich functionality and devices as Toshiba’s on-site phone system
    Toshiba manages the systems in the cloud
  • All your employees have to do is answer the phone

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VoIP Mobility Solutions for Santa Rosa

Enterprise Mobility Solutions

At Toshiba, we often define mobility not only by where you can go with it, but also by how much you can take with you when you go. We provide mobility options for a broad range of needs and budgets. With Toshiba’s mobility solutions, users can:

  • Set your office desktop phone to follow you anywhere within reach of an IP or cellular connection.
  • Maintain its privileges, preferences and features across different devices.
  • Place, receive and manage calls and messages on secure wireless handsets, on your smartphone, PC or laptop.

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Telephone System Applications for Santa Rosa

Telephone System Applications

No two organizations have the same communications needs, and any one organization will likely see its communications needs evolve over time, as it grows, faces seasonal fluctuations, or expands into new markets and services.

That’s why Toshiba offers a wealth of standard and optional phone system applications for the VIPedge® cloud-based telephone solution,
IPedge® and Strata® CIX phone systems.

  • Unify communications channels—Blend desktop phones, cell phones, email, fax and more into a unified system with instant messaging, visibility into colleagues’ availability, point-and-click outbound dialing and more.
  • Use your smartphone as a business extension—With free, downloadable apps, your smartphone becomes a business extension without revealing your mobile phone number.
  • Have calls follow you—Enable the phone system to find you wherever you are, according to instructions you define.
  • Use your PC as a phone and call assistant—With unified communications, you can use your voice-equipped computer to dial, answer or transfer calls and more, without picking up the telephone.
  • Support a full-featured contact center—Improve customer service and efficiency with intelligent call routing, priority queuing, messages on hold, call logging, advanced real-time display and reporting, integration with customer relationship management (CRM) systems and more.
  • Network telephone systems together—Expand the size of your phone system or interconnect the main office with branch locations and/or remote users with feature transparency to reduce or eliminate long-distance charges.
  • Empower your Strata CIX system—Add an IPedge Application Server to enable your Strata CIX system to support many new IP applications. Record, store, organize, and play back phone calls to improve service quality and resolve disputes.
  • Manage the phone system from anywhere—Add and maintain telephone features for your IPedge or Strata CIX phone system from anywhere within the reach of an Internet connection.
  • Easily manage voice mail—Ensure that every call is answered, give callers multiple options (leave a message, transfer to attendant, etc.) and easily manage voice mails from your phone or email.

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