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Empire Communications, Toshiba Business Telephone Solutions include Toshiba Strata CTX Office Phone Systems and Toshiba Stratagy Voice Mail Systems.
"Serving the Businesses of Napa Valley, Santa Rosa, Sonoma County & North San Francisco Bay, California ~ Since 1979"

IP Office Phone Systems | PBX Telephone Systems | Voice & Data Cabling | Voice Mail Systems | VoIP


Toshiba CIX Office Phone SystemsThe Toshiba Strata CIX is Toshiba's new generation business communication systems utilizing the latest digital technology to provide configuration flexibility and optimum performance, while minimizing future obsolescence. The Strata CIX platform is based on a high-speed, 70 MIPS, 32-bit RISC processor, Dynamic Random Access Memory (DRAM), Static Random Access Memory (SRAM) with a lithium battery for back-up memory, and Flash ROM program memory. The primary architectural features of the Toshiba CIX System include:

  • Flash ROM that provides program memory, making future software upgrades easy because there's no need to replace the memory chip hardware. Updates can be implemented on-site or remotely.

  • New architecture that takes advantage of a high-speed backplane that provides faster I/O functions and greater port density in a compact, cost-effective, modular design.

  • Digital PAD technology that is used to compensate for differing transmission levels between internal and external devices, delivering consistently clear sound which is especially useful for conference calls. This is controlled and set in programming; no additional hardware is required.

  • Feature options that are software controlled and do not require additional DSP hardware to allocate feature resources, providing flexibility and cost savings.

  • One processor model that supports all Strata CIX configurations, from smallest to largest, accommodating affordable price points and cost-effective growth in both small and large configurations.

What System fits your business? Three platforms to select from:

Strata Net Enables Multiple Networked Strata CIX Systems
Utilizing Strata Net, a multi-system private networking application based on QSIG (an international standard for the interconnection of PBXs), users can network multiple Strata CIXs, allowing them to operate with a high level of transparency. Strata Net enables transparent dialing, with simple feature operation, through a coordinated numbering plan. This allows users to call each other across network nodes with simple network directory numbers and eliminates the need for access codes and network maps.

Strata Net also provides the ability to implement centralized voice mail, enabling a single voice mail system to serve all users throughout the enterprise network.  Strata Net also facilitates centralized attendant service, which means that calls to all system nodes can be answered by a single attendant or attendant group, regardless of where the extensions or trunks are physically located. In addition, users need only dial "0" to reach the attendant, regardless of the network node on which they reside.

Voice Mail Integration for a Complete Turnkey Solution
The Strata CIX products are designed for advanced integration with Toshiba's new voice processing solutions, Stratagy ES Release 3 and Stratagy IVP8, as well as the new Stratagy ES platform, Model C1. All of the new Stratagy voice processing solutions provide improved integration between both Strata CTX systems to deliver features such as Call Record to Voice Mail. Additionally, Stratagy ES systems can display many voice processing functions when used with the new Toshiba 3000-series digital LCD telephones. Using soft keys on the digital telephone LCD, users can easily operate certain features, such as Play, Reply, Pause, and Delete. Voice prompts still play over the handset should the user prefer to use them.

Simple, Cost-Effective Upgrade Path to CIX From Toshiba Strata DK Systems
The new CIX products are replacing Toshiba's current DK40i and DK424i product lines, but with Toshiba's investment protection strategy, customers can cost-effectively migrate to the new products. Current users of Toshiba Strata DK424i telephone systems can easily and economically migrate to the Strata CTX670 by continuing to use most of their system components, including the base cabinet, expansion cabinets, trunk and station cards, and telephones. All that is needed is a new Strata CTX670 processor and reprogramming of the system. Similarly, current users of Toshiba Strata DK40i telephone systems can cost-effectively migrate to the Strata CIX by continuing to use their digital telephones, as well as some CO line and station cards.

Room to Grow by Simply Adding to Existing Equipment
The design of Strata CIX systems minimizes cost of ownership. The modular architecture enables customers to expand by adding, not replacing, common equipment. For example, cost-effective growth from smallest to largest configurations can be achieved using the same processor and adding licenses and interface cards.

Toshiba 3000-Series Digital Telephones for PBXs
Toshiba's new 3000-Series Digital Telephones offer contemporary styling and incorporate several design improvements, six models are available to meet a variety of end-user needs. The 3000-series digital telephones are compatible with both the new Strata CIX systems and current Strata DK systems. Three models feature Liquid Crystal Displays (LCDs). The top model has an extra large, 8-line by 24-character LCD, especially useful for feature prompting and directory dialing.

Empire Communications is proud to represent Toshiba Toshiba Phone Systems and wireless communication systems from high quality manufacturers and suppliers. We offer Toshiba Phone Systems direct from Toshiba Telecom. We service Santa Rosa Toshiba Phone Systems to Santa Rosa Office Phone Systems. Our Toshiba Phone Systems Sonoma operations is headquartered in Santa Rosa, in Sonoma County, California. We are not just phones systems, not just Santa Rosa Toshiba Phone Systems, but we provide TOTAL COMMUNICATION SOLUTIONS for the following brands and primary service areas. If your City is not listed, please call us at (707) 837-7000. We may have personnel that already service your community.