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Empire Communications, Toshiba Business Telephone Solutions include Toshiba Strata CTX Office Phone Systems and Toshiba Stratagy Voice Mail Systems.
"Serving the Businesses of Napa Valley, Santa Rosa, Sonoma County & North San Francisco Bay, California ~ Since 1979"

IP Office Phone Systems | PBX Telephone Systems | Voice & Data Cabling | Voice Mail Systems | VoIP

Toshiba Service for Toshiba Digital Telephones and IP Telephones


Digital Telephones and Consoles

Maximize Your Productivity/Protect Your Investment
Our full line of telephones provides the industry's strongest solution to meeting your changing telecommunication needs, no matter what size or type of business you have. All Toshiba telephones are compatible with all Toshiba systems, even if you upgrade to a larger system. All of which fully protects your investment in Toshiba digital telephones. Plus, proven Toshiba quality and reliability are built into every telephone we offer. Each model is rigorously tested in real-world conditions, so you can depend on your Toshiba digital telephone system's performance day-in and day-out.

All our telephones provide flexible features and options that maximize ease of use and your employee's productivity, which maximizes your profits.

  • High-quality external microphone for conference rooms and more demanding high-performance speakerphone applications (full-duplex digital speakerphone model)
  • Ergonomic design for exceptional comfort, easy-to-read feature buttons
  • Programmable buttons that condense operational sequences into single-button ease
  • 20-button digital speakerphone
  • Optional 20-button Add-On Module
  • 60-button DSS Console
  • Choice of colors

Toshiba 10-button digital speakerphone


Toshiba 10-button digital speakerphone

Toshiba single line digital telephone



20-button 2-line LCD digital speakerphone
with optional add-on mode
20-button 2-line LCD digital speakerphone
with optional DSS mode

Toshiba IP Telephones

Extend. Broaden. Advance.

  • Extend full telephone system functionality to any location via your private intranet or the Internet
  • Extension-to-extension dialing
  • Busy Lamp Field (BLF) station status display
  • Paging over telephone speakers
  • Off-hook call announce over the telephone handset
  • Voicemail
IPT2008 IPT2010-SD IPT2020-SD
IP Attendant Console Wireless IP telephone
in charger base


Empire Communications Services Toshiba PC Attendant Consoles

High Volume Call Processing Made Easy
Processing incoming calls with speed and efficiency is mission-critical for businesses with high call volumes. The PC Attendant Console delivers the optimum solution, simplifying the complex process of answering and transferring calls for multiple lines on the Strata DK424i system.

Answer And Route Each Call Appropriately & Quickly
The PC Attendant Console displays Caller Identification and Dialed Number Identification Service, so your operator will know who is calling, for whom, and where to transfer each call. This capability is a must for efficiently routing calls to your facility's different departments.

Advanced Features Maximize Operator Efficiency
The PC Attendant Console operates as a Windows¨ application on your PC, providing advanced, easy-to-use features that enable your operator to accurately process calls quickly:

  • Answer Button with Answer Priority and Queuing
  • Emergency Call Priority
  • Programmable Buttons allow one-touch operation of the features you use most
  • Automatic Day/Night Mode Switching
  • Message Center/Voice Mail Transfer
  • Call Waiting Count
  • Loop Hold Display With Timer
  • Internal Name/Extension Directory
  • Outgoing Speed Dial Directory
  • Busy Lamp Field enables your operator to see station status at a glance
  • Color-coded indicators simplify monitoring of various status conditions

All PC Attendant Console functions can be accessed either from the keyboard or by clicking screen buttons or icons, with headset or handset operation - the choice is yours! Plus, Toshiba's Strata DK424i system seamlessly integrates up to four consoles, automatically distributing the load of incoming calls.

Cordless Digital Telephones

Stay Fully Productive While On The Go!

Toshiba Cordless PhonesOur Cordless Digital 900 MHz Telephones are custom designed to provide most functions of a Toshiba digital desk phone. In fact, they're the only cordless phones that give you access to these advanced features:

  • Share the same station port and extension number with your digital desk phone, enabling you to use either telephone as needed.
  • Follow the same call forwarding and station hunting sequences.
  • Switch between your cordless and digital desk phones even during a call!
  • LCD displays Caller ID information and concise feature-operation instructions which simplify feature use.
  • Provide four feature buttons you can use for multi-line access or to program directory numbers, CO lines or the calling features you use most.
  • Significantly longer range than conventional cordless phones.

Go Mobile With The Advanced Features Of Your Toshiba Digital Desk Phone
Maximum security is also built into the Toshiba Cordless Digital Telephones. Spread-spectrum technology and narrow band technology minimizes outsiders' ability to scan the phone's frequency range, safeguarding your private conversations.

The displayed Toshiba telephones are compatible with the following new systems: